You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the United States. If you would like to ship outside of the United States, please contact us directly at 623.537.3374.
Shop with us today and you'll receive Free Standard Shipping on any order of $99 or more, before taxes and after promotional discounts. To take advantage of this offer, select Standard Delivery during Checkout.
Free Standard Shipping offers are valid with online orders only! This offer is subject to change at any time. This offer applies to the order total being shipped to a single address.
Additional shipping charges may apply when shipping to: Alaska, Puerto Rico, Guam, U.S. Virgin Islands, U.S. Possessions, and APO/FPO destinations.